MARATHON 360°

§ SERVICE · THE DESK

An AI Employee for estate agents who cannot miss the first reply.

The Marathon AI Employee answers, qualifies, and routes enquiries in the agency's market language, while the human desk keeps control of quality.

Built as a managed desk, not a loose toolset.

An AI Employee for estate agents: calls, WhatsApp, SMS where consent allows, email triage, and routing inside the managed desk.

Seven days.

Strategy, CRM setup, AI Employee configuration, lead capture, routing, and reporting are prepared in the launch week.

01

First response, then routing

The AI Employee handles the first operational layer: intake, qualification, appointment context, and routing. It does not replace the agent's client relationship.

02

Channel-aware by default

Calls, WhatsApp, email, and SMS sit under one desk policy, with consent captured where SMS is used and with human review where the conversation needs judgement.

03

A live demo on the site

The website chat is intentionally part of the sales engine. It captures the enquiry first, then opens the third-party chat layer as the AI Employee demonstration.

STACK FIT · NO FORCED REBUILD

Works with the stack you already use.

If your team already has a CRM, ad account, calendar, or inbox workflow, Marathon routes into it instead of forcing a rebuild.

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Compatibility targets, not partnership claims. The walkthrough confirms what should connect, what should stay untouched, and what needs a clean handover.

Relevant markets.

UAE

Dubai prime property leads, worked by a managed desk.

Villa and off-plan demand across Dubai and Abu Dhabi, handled with fast response and clear routing.

Open route →

UK

London luxury real estate leads for agents who sell in the room.

Prime London and selective regional demand, with the desk tuned around postcode, language, and viewing readiness.

Open route →

US

US prime real estate lead generation, built around the conversation.

Waterfront, city, and west-coast prime enquiries with quick capture and follow-up discipline.

Open route →

CA

Canada prime property leads with a managed desk behind them.

Family-office, relocation, and neighbourhood-led enquiries across Canada's prime corridors.

Open route →

AU

Australia prime property leads, routed before the first call.

Sydney, Melbourne, and Gold Coast demand handled with local context and prompt routing.

Open route →

PT

Portugal prime property leads for agents selling residency and lifestyle moves.

Lisbon, Cascais, Algarve, and Porto enquiries with residency-aware follow-up.

Open route →

FAQ · ANSWER SNIPPETS

Fast answers before the enquiry.

How do prime-property agents get qualified leads without buying raw lists?

They run capture, AI response, qualification, and follow-up as one managed desk, so each lead arrives with market context instead of a blank name and number.

What does Marathon 360° build in seven days?

The seven-day build covers the branded CRM, enquiry forms, AI Employee, follow-up rules, reporting view, and routing needed for the agent to start working the pipeline.

Is the AI Employee public-facing?

Yes, but it is positioned honestly as an assistant inside the managed desk. The agent keeps the relationship and takes the viewing when the lead is ready.

PROOF FROM THE FIELD

Proof agents can inspect.

The proof is practical: market coverage, live calendar and widget routes, current-stack intake, and named operator context before an agent submits a form.

Footprint

Market routes built around agent search.

UAE, UK, US, Canada, Australia, Portugal, Thailand, and Bali are mapped by market, city, and service intent so the enquiry lands with context.

8 markets · City-level routes

Launch

Seven-day desk build.

The launch path keeps strategy, capture, AI Employee response, routing, and reporting in one build sequence instead of scattering tools across the agency.

7 days · Marathon 360° operating model

Routing

One desk for form, chat, call, and calendar.

Enquiries are captured with market, role, agency, and contact context before they are pushed into the managed pipeline.

4 routes · Form and widget routes

Operator

A named desk, not a faceless funnel.

Agents see Marathon 360°, Ken Mulugeta's desk context, booking, widget, email, and legal pages before they hand over their market details.

Operator context · Live routes

Integration

Your stack stays in place.

If the agency already runs a CRM, ad account, calendar, or inbox workflow, Marathon routes into it instead of forcing a rebuild.

CRM · ads · calendar · inbox · Current-stack intake

NEXT ROUTE

Turn the service page into a pipeline brief.

Use the form when you know the target market. Use the calendar when you want to walk through the desk live.